At the moment we’re that includes Jennifer Johnson from Extra Rewards, who will share with us some journey enhancement options. Thanks for taking the time to reply our questions Jennifer and looking out ahead to what you’re engaged on too!
1) Please inform us who you’re and what your function is with Extra Rewards?
I’m Jennifer Johnson, Loyalty Director for Extra Rewards and I’m accountable for driving buyer expertise and integrating the enterprise throughout all loyalty features. I’ve beforehand labored in various loyalty, partnership and advertising and marketing roles in organizations in Canada and the U.Okay. comparable to London Medicine, Tesco, Ford Retail and Information UK with particular experience in creating partnerships, loyalty and digital transformation in complicated companies.
2) What’s Extra Rewards about?
Extra Rewards is certainly one of Western Canada’s favorite loyalty applications. Thousands and thousands of members gather factors on their on a regular basis grocery spend at greater than 250 shops together with Save-On-Meals, PriceSmart Meals, Purchase-Low Meals, Nesters Market, High quality Meals, and City Fare, in addition to at a whole lot of accomplice areas, comparable to Panago Pizza, Jim Pattison Auto Group, Speedy Glass, and extra. Our members redeem their factors for rewards comparable to free journey, groceries, present playing cards, and extra. It’s our means of claiming thanks for buying with us!
3) Seems like there have been some current enhancements to Extra Rewards Journey, Powered by Expedia. How is it totally different from earlier than?
Extra Rewards not too long ago launched the brand new and improved “Extra Rewards Journey, Powered by Expedia” platform, which unlocks an even bigger world of journey for Extra Rewards cardholders. This new partnership means clients can entry Expedia Group’s in depth breadth and depth of journey stock. And the brand new end-to-end Extra Rewards platform makes it simpler than ever to e book. Utilizing the brand new Extra Rewards Journey, Powered by Expedia platform, cardholders have the selection of paying for journey via factors redemption or on-line cost. Members can redeem any variety of factors they select in direction of a journey reserving and even earn one level for each extra greenback spent via the platform — that means this partnership not solely unlocks simple journey redemption but additionally a brand new, thrilling option to earn Extra Rewards factors.
4) What else can we look ahead to?
We’re at all times in search of methods to make the Extra Rewards program much more rewarding for our members. Inside the final yr, we now have expanded our in-store redemption choices with the introduction of “Pay with Factors” and launched the brand new partnership with Expedia. Nevertheless it doesn’t cease there. Our short-term roadmap contains much more methods so as to add worth, personalization, and ease to enhance our members’ expertise. Keep tuned for full particulars, however secure to say we’re very enthusiastic about our upcoming plans and members can count on extra massive issues to come back quickly!
5) Any closing ideas?
As Pointshogger demonstrates, there may be a lot selection obtainable as of late, particularly in relation to loyalty. We’re actually grateful to our clients for partaking with our program and are working laborious to make this system even simpler and higher for them! Being thought of certainly one of Western Canada’s favorite loyalty applications is just not one thing we take frivolously. We’re proud to assist our members lower your expenses and make their {dollars} go additional.
To assist our members get much more worth from this system, we are going to proceed to increase the numerous methods to earn and redeem factors, comparable to via our digital provides platform, My Provides, and our expansive accomplice community.
In case your readers wish to keep updated on all the purpose suggestions and incomes alternatives with Extra Rewards, I like to recommend signing up for our weekly e-newsletter and following us on social media.
