Know-how supplier Fiserv is increasing its coaching choices to purchasers by way of Fiserv College, which launched in Might.
“Many establishments are beneath strain to do extra with much less, which requires a extremely environment friendly and well-trained workers,” Dudley White, president of core account processing options at Fiserv, informed Financial institution Automation Information. Fiserv College affords tech and course of coaching, he stated.
Jay Coomes, chief expertise officer at Intracoastal Financial institution, stated in a launch, “We acknowledge the significance of leveraging our expertise to its full potential and supporting the continued growth of our associates’ ability units.”
Fiserv College affords product certifications following a college 100- to 400-level class construction, White stated. Certification prices are primarily based on the asset dimension of an establishment — which means there is no such thing as a restrict to the variety of establishment staff who can take programs.
The college affords coaching on each banking core platforms and built-in merchandise from the Fiserv suite, White stated.
Demand for tech coaching
Fiserv College developed from the rising demand for Fiserv’s choices, together with its dwell occasions, on-demand programs and consulting providers, White stated.
Earlier than the college launched, greater than 3,700 establishments used Fiserv’s coaching and consulting choices in 2023, White stated. “This quantity is more likely to develop with the expanded set of Fiserv College coaching choices, programs and occasions to fulfill the distinctive wants of our purchasers.”
Dudley stated monetary establishments discover that tech coaching may also help within the following areas:
- Bringing new staff on top of things shortly;
- Conducting large-scale coaching following a merger or acquisition; and
- Supporting workers retention by way of continued funding in expertise coaching.
Fiserv financial institution purchasers embrace Seattle-based WaFd Financial institution, Fort Lauderdale, Fla.-based Evermore Financial institution and Marlborough, Mass.-based Important Avenue Financial institution.
Early-bird registration is now out there for the inaugural Financial institution Automation Summit Europe 2024 in Frankfurt, Germany on Oct. 7-8! Uncover the most recent developments in AI and automation in banking. Register now.
